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Preparing Assessment Forms

In Field, Information Management on April 26, 2010 by Nigel Snoad


Preparing Assessment Forms

Originally uploaded by spangleddrongo

In this photo from Haiti I’m working with Carter Stone from the CDC preparing rapid assessment forms for the Trimble PDA. It’s about 2am and we’re pretty shattered.

What’s wrong with this photo (aside from my haircut)? Remember Iraq? I’ve probably helped develop and deploy about 4 different rapid assessment forms over the years and not one of them has survived a field deployment.

Watch this space for a description of how it Really Happens™ and some thoughts on how to make the workflow better. I’ve been promising this post for a couple of years, but it’s really nearly ready this time, and is Haiti Tested™

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Designing Cooperation Redux

In Theory on April 26, 2010 by Nigel Snoad

On my last Afghanistan trip I was re-reading Axelrod’s The Evolution of Cooperation and it got me thinking again about the preconditions for co-operation, and how we design for this outcome. While simplistic (in that it’s derived from analysing a particular, one dimensional, game theory model), the lessons he derives should inform our design patterns for cooperation and community… Basically we need to think how to design and enable the following preconditions for the development of cooperation… (with thanks to Bokardo for kicking this off)

1. We must know there’s a likelihood of meeting in the future: there are consequences for our actions

If people don’t think they’ll meet again in the future, there are no repercussions for not cooperating. Threats of not cooperating are of little use. People will act selfishly if there is no future to the relationship. Therefore, the knowledge of the existence of future meetings changes our behavior because we feel some level of impending accountability for our actions. They have consequence.

2. We can identify each other – knowing who did what in the past

Identity is critical important for cooperation because it allows us to know who we’re dealing with. If people can’t identify who they’re dealing with, then they can’t hold that person accountable. This doesn’t mean that we have to know everything about the person, like their social security number – or even real name – it means that they are identified as a person to the system they’re in and the people they’re dealing with.

Question: how psuedonomous can you be for this to still apply? Depends on the trust in the persistence of the identity behind the nickname.

Question: how much are online tools like twitter and facebook changing our (western) threshold for identity?

3. We have access to a record of past behavior – who did what in the past, aka reputation systems

At the simplest level we assume that the best way to judge future behavior is by looking at past behavior. Reputation systems extend this to include the assessements of likely future behaviour by people whose judgement we trust – a proxy for knowing what they really did and the context in which they did it. Having a positive record of behavior leads to cooperation. E.g. the eBay’s seller rating (forget about how it can be gamed). Sellers accumulate status over time as they do business on the site. “Sellers who have a rich transaction history with a high percentage of positive transactions are much more likely to be successful than those with no history.” Rich reputation systems let us account for context when assessing the other party’s behaviour.

Question: if we make a reputation system too complex or abstract do we include too much context and thus stop remembering what they did clearly enough and we no longer trust them.

Question: how does this link to Dennis Mileti’s conception of “milling” (fact-checking and consultation) as a critical part of crisis decision making?

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Flying into Haiti

In Field on April 26, 2010 by Nigel Snoad




Haiti flying

Originally uploaded by spangleddrongo

Hitching a ride is one of the critical skills of humanitarian disaster response teams.

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On my way to Haiti

In Field, Work on January 15, 2010 by Nigel Snoad

Currently sleep deprived and still jazzed in a hotel in Santo Domingo. I’m wondering what transport the UN is figuring out for me – it did seem funny to walk away from the airport at 2am this morning where some new journalist friends were offering me a seat on a bush leaving just then, or even a seat on a helicopter.

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Emergency Information Service

In Field, Ideas, Information Management, Interesting People and Things on July 6, 2009 by Nigel Snoad

The Thomson Reuters Foundation’s Emergency Information Service is starting to move ahead. Congrats to Monique Villa and Imogen Wall from TR and the iNSTEDD crew for making it happen. I’m glad to say that I had a very small role in helping move this forward, and, finger’s crossed, will have more to do with it in the future.

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Games as a way to change thinking

In Design, Ideas, Theory on June 17, 2009 by Nigel Snoad

Trying to work through with my friends from the IFRC (Red Cross’) Climate Center some ideas for getting decision makers to realize how they might use climate and weather forecasts in their planning and response.

This isn’t as easy as it seems – most meteorologists come out with statements like “there’s a 30% probability of an extreme precipitation event (defined as cumulative 3 day rolling mean in the top tercile of historical events over a 50 year window)”. Ye gods. I have a PhD in complex systems analysis and have worked as a disaster response manager and I can barely parse that (with >50% likelihood).

So what might a game do? It could

  • let players see what probabilities and forecasts mean in terms of events
  • let them play out scenarios for preparedness and response actions, particularly the impact of setting different levels of indicators as triggers for action
  • provide some hints at the cost/benefit tradeoffs that investing in preparedness provide

Now, all we have to do is render this into a game that’s easy to play, is fun, teaches the right things, takes < 15 min a game and can be produced in good looking portable card or board format.

Simple.

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